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Privacy Policy

Effective Date: May 28, 2025
Last Updated: May 28, 2025

Haftners (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://haftners.com, shop from us, or otherwise engage with our services.

Please read this privacy policy carefully. If you do not agree with its terms, do not access the site or services.

1. Information We Collect

a. Personal Information

We collect the following personal data:

  • Name

  • Email address

  • Shipping/billing address

  • Phone number

  • Payment information

  • Account login credentials (if applicable)

b. Non-Personal Data

This includes:

  • Browser type and version

  • Device information

  • IP address

  • Referring website

  • Geolocation (if enabled)

c. Cookies and Tracking

We use cookies, web beacons, and similar technologies to improve your browsing experience, analyze site usage, and personalize content. You may disable cookies via your browser settings.

2. How We Use Your Information

We use collected data for the following purposes:

  • To process and fulfill orders

  • To manage your account

  • To send order confirmations and status updates

  • To provide customer service

  • To improve website functionality and user experience

  • To send promotional emails (only if you opt-in)

  • To comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping providers

  • Legal or regulatory authorities, when required

  • Service providers that help us operate the website or conduct our business (under confidentiality agreements)

4. International Data Transfers

We are based in the United States but may store or process your data in other jurisdictions. By using our services, you consent to your information being transferred to and processed in the United States and other countries that may not have the same data protection laws.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting obligations.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access to the data we have about you

  • Correction of inaccurate or incomplete data

  • Deletion of your personal information

  • Restriction of processing

  • Objection to certain uses of your data

  • Data portability

  • Withdraw consent (for email marketing or cookies)

To exercise any of these rights, contact us at privacy@haftners.com.

7. California Privacy Rights (CCPA)

If you are a California resident:

  • You may request details about what categories of personal information we collect and how we use it.

  • You may request deletion of your personal data.

  • You may opt out of the sale of your data (we do not sell data).

Submit a verified request to privacy@haftners.com.

8. GDPR Notice (EU and UK Residents)

If you reside in the European Economic Area or UK:

  • Haftners is the data controller of your personal data.

  • We process your data under the lawful basis of contract, consent, legal obligation, or legitimate interest.

Questions? Contact our Data Protection Officer at dpo@haftners.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies individually.

10. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from children. If you believe we have, contact us immediately.

11. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission is 100% secure, so we cannot guarantee absolute security.

12. Changes to This Policy

We may update this policy from time to time. Any changes will be posted here with a new effective date. Continued use of our website or services after changes constitutes your acceptance.

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